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Micromuse |
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Overview |
Micromuse Inc. offers business and service assurance solutions. The
company was founded in 1989 in London and incorporated in Delaware in 1997, and
it went public in 1998. Micromuse has completed four acquisitions: Calvin
Alexander Networking (2000), NetOps (2000), RiverSoft (2002), and Lumos
Technologies (2002). |
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Target Market |
Enterprises and service providers—from finance, insurance,
government, and manufacturing to telecommunications carriers, mobile service
providers, Internet service providers, and broadband service providers. |
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Product Offering |
The Netcool product suite collects, consolidates, analyzes, and
informs various constituencies about data from a broad range of devices and
platforms at the application, system, and network layers. Netcool consists of
five major product families. Micromuse launched its flagship
Netcool/OMNIbus product in 1995 for realtime and historical event
management. Netcool/Precision is available for automated discovery and
dynamic topology. Netcool/Impact is for advanced correlation, analytics,
and automations. Netcool/Monitors handles realtime and trended
performance, status, and service monitoring. Netcool/Dashboards provides
realtime business and service views and trended reporting.
Micromuse also delivers a range of software solutions that enable equipment
providers to provide integrated, standards-compliant management of
transmission-layer hardware devices. Products include Netcool/EMS, an
integrated element management system for network elements, and Netcool/TL1
Agent, an embedded agent technology for transmission layer devices. |
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Main Claims |
Netcool's comprehensive service and business assurance capabilities help
organizations improve operations efficiency and increase the availability of
critical applications and services. Ideally suited for managing large, complex
IT environments. |
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Contact Information |
Micromuse Inc.
139 Townsend St.
San Francisco, CA 94107
415-538-9090
http://www.micromuse.com |
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